Payment Terms and Conditions


All our payments are in GBP £ currency

Type of payment
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Direct Debit

We will invoice on four weekly basis payables in advance. If any changes to the amount, date or frequency of your direct debit to SMC5 ltd will notify you 21 days in advance of your account being debited or as otherwise agreed.

If you request SMC5 ltd to collect payment, confirmation of the amount and date will be given to you at the time of the request

If any error is made by in the payment of direct debit, by SMC5 ltd or bank or building society, you are entitled to a full and immediate refund of the amount paid from bank or building society

If you receive a refund you are not entitled to, you must pay it back when SMC5 ltd asks you to

Agreement is a rolling month to month unless otherwise agreed with SMC5 ltd.

You can cancel a direct debit at any time by simply contacting your bank or building society.

Written confirmation maybe required please notify us with 14 days’ notice and any unused rental fees will be refunded if no damage or any cleaning is required.

Refund or Exchanges

We accept refunds and exchanges from 28 day of purchase with production of a valid receipt.

To accept refunds and exchanges products need to be unused and un-damaged, when inspected and we believe these products to be damaged or used we will be unable to accept them.

Company registration details

SMC5 Ltd

Francis House

2 Park Road

High Barnet



Reg No. 11067538